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megagps Warranty Claim Form Page
If you have a non-defective merchandise return go to the Return Authorization

We are sorry that you are experiencing problems with your new GPS. If you have purchased this unit within the last year you have a factory warranty that will cover any defect or failure of the unit.

There are two general reasons for failure:
1) Software problems that can be resolved by resetting your unit (see manual or Google: Reset "Model"). Other software problems can be solved by a trained technician over the phone. Please talk to a technician befor you submit a defective return, if will be faster. Here are your contact numbers:
Garmin: 1-800-800-1020 orE-mail
TomTom: 1-866-486-6866 or Online Help
Navigon: 1-888-848-0701 or Online Help
Mio: 1-866-646-4477 or Online Help
Magellan: 1-800-707-9971 or Online Help
Lowrance: 1-800-324-1356 or Online Help
iGolf: Tech Support, 858-433-2825 or Online Help
(Note: Monday mornings or the day after a holiday are often difficult to get through to a tech for assistance)

2) Hardware problems must be returned for repair or exchange (If damaged or dropped - not covered). After talking to the technician they will left you know if the hardware is defective and needs to be returned for replacement. If you purchase was over 30 days ago this same technician will arrange for the return and replacement.

MegaGPS will assist you with any factory warranty claims for the first 30 days. After 30 days contact the manufacturer.

Please fill out this calim form completely to avoid delay.

* denotes required field

Customer Name*
Customer E-Mail*
Customer Phone*
MegaGPS Invoice Number*
Date of Purchase (within 30 days)*
Contacted technical support to confirm the problem is not software related:*
Defective product information*
Make & Model...........
Serial number...........
**Serial number is required. omission will cause a delay.
Reason for return.....
Return product condition*
If exchange for different model: ($10 + difference)*
Make and model
800 characters remaining
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